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Overview
I usually don't take the time to write reviews for books that I didn't enjoy reading. However, there were many points in reading The 7 Habits of Highly Effective People by Stephen Covey when I found myself reaching for my phone to type out some notes in frustration. Don't get me wrong, there are certainly sound principles to be found in the book; I just think that the applications presented not only fall flat, but are just plain unrealistic and unhelpful.
Maybe I wasn't the target audience. Maybe the book would have hit home more if I had read it through the hungry eyes of a 22 year old rather than when I was nearing 30. If I had to give a one sentence summary of the book, I would sum it up that it is preferable to act rather than be acted upon. Covey repeatedly refers to acting according to "correct principles," which is in line with the life philosophy of anyone attempting to live a life of virtue, though we may quibble over precisely what constitutes said principles.
As I said, the advice is sound, it just doesn't necessarily hold up to the scrutiny of life being lived in real time, as I will explore in more detail below. Further, the book is a little too formulaic in a way that is incompatible with the uncertainties faced daily in the modern world. The book seems to speak to how to be a highly effective automaton more so than a highly effective person.
The 7 Habits
Before we do a deep dive, let's list the 7 Habits outlined in the book so we establish a frame of reference for the review that follows.
- The first three fall under the umbrella of "dependence" and "private victories"
- Be proactive
- Begin with the end in mind
- Put first things first
- The next three fall under the umbrella of "independence" and "public victories"
- Think win/win
- Seek first to understand, then to be understood
- Synergize
- The final habit falls under the umbrella of moving toward "interdependence"
- Sharpen the saw
Mission Statements & Structure
As is often the case with self-help literature, Covey is a big believer in writing mission statements. Mission statements can be a powerful thing when adhered to, but they also need to allow for flexibility when life inevitably does not go to plan, which the 7 Habits does not adequately acknowledge. Books of this sort that focus almost exclusively on the responsibility of the individual can be detrimental in this sense, because if something isn't working in your life, the conclusion invariably is that you simply must not be following the paradigm well enough. Failures become your own fault, rather than the fault of the suggested operational paradigm or simply a bad break. It is important to take personal responsibility for your life and your actions, but we must also remember that life sometimes happens on its own terms.
The book accepts as a given that our current structure, particularly that of business, is the correct and best way for the world to be. There is no discussion of there being a fundamentally better system, because that's beyond the "circle of influence" and rather in the "circle of concern," and therefore not worth bothering over. I realize that some of this may be me viewing a 1989 book through a 2022 lens, but it nevertheless feels like a valid critique. In our modern lens, climate change is largely outside our "circle of influence," but that doesn't mean that it shouldn't be in our focus. People these days are beaten down by things that technically fall outside their "circle of influence," but nonetheless affect their everyday lives in profound ways.
And despite the step-by-step approach, I didn't feel that effectiveness was ever effectively defined. In Covey's descriptions, effectiveness comes to look a lot like productivity, particularly with regards to work. There is little real emotional discussion, and the stilted family relationship examples provided fall flat.
Win/Win Scenarios
When discussing win/win scenarios, Covey provides an example of working out a deal with his young son to care for the lawn. It's a win for Covey in that he can count on his son to do the yard work, and it's a "win" for his son because he then has the freedom to determine his own time throughout the summer, so long as the yard is cared for. I understand teaching responsibility, but the whole description in the book reeks of condescension, of co-opting his son into household chores without really having a say in it. You get the feeling that his son won't be given the option of choosing "no deal," even if he doesn't find the win/win scenario to be to his liking.
Covey provides another example wherein a father he knows wants his son to attend a "prestigious" school, but the son is against the idea. Covey counsels the man to show his son "unconditional love" and allow his son to make his own choice. Eventually, of course, the son comes around and decides he wants to go to the "prestigious" school. It just reads a little too conveniently, as though it was always going to end up that way. Sometimes, an example where something doesn't turn out as expected can be much more illustrative than endless "wins."
The win/win examples provided not only fall flat, but are also very idealistic. For instance, I wonder whether Covey could configure a win/win situation where a renter feels like they also "won" when their rent is raised and they have no recourse to negotiate. It's a matter of either accepting it or getting out; there is no "no deal" option. It can also be difficult to be willing to take a no deal when a win/win isn't possible when you're attempting to exit a bad situation. For example, if you're leaving a bad job (which maybe isn't a "lose" situation, but perhaps didn't turn out to be as advertised), and you're left looking for the best available option, even if it's not strictly a "win/win."
In this sense, the book contains a lot of privilege that is never addressed. There is no discussion of having to hold a job purely in order to make money or attempt to get through until something better presents itself. The advice is written from an assured position, where the ability to meet basic needs is taken for granted. In the chapter on the quadrant time management approach, no discussion is given to employees in roles where they do not have control over their time or ability to set their own priorities. Covey describes the differences of scarcity and abundance mentalities, and how abundance mentalities promote more win/win scenarios, without ever examining what might lead an individual to hold one or the other mentality in the first place.
Condescension & Clichés
In another instance, Covey describes presenting at a leadership seminar and being approached by a listener during a break. The man in question lays bare that his wife doesn't trust him when he's away at seminars, because that was precisely how the two of them had met when the man had been previously married. The man describes how no amount of promises or discussion seems to assuage her concerns. Covey allegedly responds, "My friend, you can't talk your way out of problems you behave yourself into." My first reaction is that there is no way he actually said this. It reads high-brow, if condescending, but no one talks like this. It doesn't so much illustrate a point but rather makes him seem insufferable.
With regards to Habit 6, Covey writes how, "When properly understood, synergy is the highest activity in all life." Excuse me, what? As with the seminar statement above, this doesn't provide any actionable advice to the reader. It reads fancily enough without actually saying anything useful.
And with respect to usefulness, I have to say that the utility of advice is partially contingent on the authority of the source. While Covey was a widely respected leader in the business world, that alone is not enough. Covey doesn't cite any sources or studies to back up any claims made in the book. This becomes particularly glaring when he makes a weird segue into exercise advice in the chapter on "sharpening the saw." When making claims, or even offering suggestions, it's useful and even necessary to cite other sources rather than just relying on personal experience and anecdotes.
Positives
A few positives I took from the book were its focus on having an internal locus of self-control. Further, Covey makes a distinction between focusing on effectiveness when dealing with people, and efficiency when dealing with things or tasks. This is an important distinction, as we can't and shouldn't manage relationships as though they were tasks. Relationships may not have a clearly defined target or end as with a task, and we would do our friends and family a disservice to treat them as such.
Additionally, near the end of the book Covey notes that we should value differences. Differences of thought, of opinion, of lifestyles all enhance our experience and provide us with a chance to learn from one another. Covey also cautions against dichotomous either/or thinking, a notion that Richard Rohr has written extensively about. When we end dichotomous thinking, we open ourselves up to a vast array of new perspectives.
Conclusion
I didn't like this book nearly as well as I had hoped. For a book that has sold something like 25 million copies worldwide, I expected something more impactful as well as more concise. As is the case with so many business and self-help books, this book likely would have been better off as a long article or modern day blog post.
The book also comes off as unaware and tone deaf at times. Covey finishes the book by sharing a personal story that, he writes, "contains the essence of this book." In it, he takes a one year sabbatical to Oahu to write and he and his wife have the freedom to talk for two hours a day at a secluded beach. Covey writes glowingly of the "synergistic" communication that developed between them.
If the essence of the book is somehow contained in that anecdote, I'm not sure the book has many useful lessons to teach a mainstream audience. The book isn't self-aware enough for our modern age, nor does it allow enough room for human variability and fallibility. We aren't always operating at our best, and sometimes we need a chance to recover. Sometimes we don't need a new practice or seven habits to integrate into our lives, we simply need the chance to re-center ourselves in the quiet moments of life.